I use combination of traditional human factors and goal-oriented design process to translate research data into a blueprint (specifications) that specify the form, behavior, and appearance of products, services, and systems.

The process is organized into a number of discrete phases that occur contiguously. The results of each phase provide input for the next one. Each phase adds further detail to the results that came from the previous one.

Some problems require the application of all my phases before I have a solution that is sufficiently detailed for your organization. Other problems demand less detail, and can be solved in fewer phases.

Each phase has a number of standard tasks, but as every problem is unique, not all of the standard tasks are required on every project. Depending on the nature of your specific problem, I may include additional non-standard tasks in one or more of my standard phases.